NO IT Jerks Allowed: Managed IT Solutions where Compassion Meets Cutting-Edge Support
The brand promise of the managed services offered by The Fulcrum Group is centered around providing genuine, human-centered support devoid of the stereotypical “jerky IT person” behavior. We emphasize that commitment to client satisfaction by ensuring their locally-based resources are real people who genuinely aim to assist.
As part of this commitment, new clients receive a box of festive jerky, and if a team member submits a negative survey, they receive jerky as an apology along with internal efforts to rectify the situation. This promise is reinforced by their “no IT jerks guarantee” as part of their IT managed services in Dallas Fort Worth. They attribute their ability to deliver a better client experience to their focus on improving the team member experience through various initiatives, including core values, hiring practices, ongoing training, management practices, fostering a positive culture through activities, developing a service language, and implementing a management framework inspired by Mastering the Rockefeller Habits. These efforts aim to ensure alignment, continuous improvement, and a supportive environment for both team members and clients.
THE 2024 managed IT SERVICES BUYER’S GUIDE
The Revolution in AI, sparked by the public release of groundbreaking AI technologies like ChatGPT, Google’s Bard, and Microsoft’s Copilot, has transformed the way we perceive and interact with artificial intelligence. What was once a science fiction concept has become an integral part of daily life and business operations. The widespread accessibility of AI tools through web browsers has accelerated its adoption, benefiting businesses in various sectors. As we continue to witness advancements in AI, such as the integration of AI into everyday tools and workflows, it’s crucial to stay informed and explore the potential of AI through educational resources.
Tired of your IT just not working?
Are you losing sleep worrying about a cyberattack? Wish you had a technology roadmap so you could see where your IT is headed? Frustrated that IT support always seems reactive and never proactive?
We get it. IT support that sucks can be a huge drain on your team’s morale and leave as a business owner with increased cybersecurity risk.
Day to day IT support that delivers better IT results
Proactive STAR Visit
Proactive Support Reduces Cyber Risk
Eliminate Tech Management Headaches with The Fulcrum Group
The Fulcrum Group Makes Running Your Network Easier
We know how hard it is for a small business to manage it all
Technology moves faster than most small businesses can manage on their own. Without the right support in place, you run the risk of leaving critical processes left unattended, such as security and compliance. We understand the stress small businesses face to keep up and the expectation to be an expert in everything. It can put a great deal of pressure on daily operations and prevent you from the success you’re working hard to achieve.
With over 18 years in business, we’ve seen and managed almost every technical challenge a business will face. Our in-house security expertise, standards-based approach, and certifications around key technologies such as Cloud, Cybersecurity, and the Internet of Things has led us to create a proven process that we’ve used to deliver Technology Success to hundreds of businesses.
We deliver better, more predictable IT results to our hundreds of clients, whether its day to day IT support, IT projects, or cloud services. Our team has certified technicians, and we only work with the best vendors in the IT sector today.
Here’s How You Can get Your Technology Environment Under Control
Proper technology systems support means better business!
Partnering with Fulcrum means you get the solutions
you need when you need them
Want to learn more about The Fulcrum Group’s service model?
Fill out the form to download our FREE eBook, “Managed IT Services: The Many Ways They Help Your SMB,” and learn more about how we can help you achieve Technology Success.
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