IT Support in Fort Worth

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THE 2024 Managed IT SERVICES BUYER’S GUIDE

Get essential tips for choosing the right IT services provider. Discover key trends, must-have features, and expert advice to optimize your business’s tech, security, and support.

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STATISTICS

The Fulcrum Group
20+ years history of delivering better IT results to our clients

We deliver better, more predictable IT results to our hundreds of clients, whether its day to day IT support, IT projects, or cloud services. Our team has certified technicians, and we only work with the best vendors in the IT sector today.

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Company Information

The Fulcrum Group

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What’s Included in SPOT Managed IT Services?

Think of SPOT Managed IT Services as your day to day IT support for Dallas Fort Worth small businesses, healthcare practices, non-profits, and local government agencies. SPOT stands for “Single Point Of Technology” and represents the “buck stops here” for all IT support needs.

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Day to day IT support that delivers better IT results

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What is SPOT

“Single Point of
Technology”

Star Power

Align Technology with
Business Requirements

SPOT Platform

Patching, End Point Protection, Monitoring & Alerting, Remote Control, Ticketing, Security Awareness Training

Vendor Liaison

Warranties, Vendor Liaison

Reactive Support

Unlimited On-Site Support, Service Desk Phone Support 6 am to 6 pm Mon-Fri

Proactive STAR Visit

Standards Checklist, Business Alignment Score Card

Documentation

Online IT Documentation Portal, SOPs

CIO Strategy

QRSs, Tech Roadmaps, Budgets, CIO Consulting

Proactive Support Reduces Cyber Risk

FAQ's

Managed IT services are vital for businesses in Dallas/Fort Worth as they provide ongoing, proactive management and support of IT infrastructure, reducing downtime and cyber threats while keeping technology running smoothly. Partnering with a Managed IT Services Provider like The Fulcrum Group allows businesses to concentrate on their core business functions, knowing their IT systems are secure and efficient. 

The Fulcrum Group tailors its SPOT Managed IT Services to meet the unique needs of each client. This customization includes evaluating the specific IT challenges, goals, and budget constraints of the business, then delivering a strategic IT solution that enhances operational efficiency, security, and scalability.  We believe in One Technology Solution: Yours. 

Our SPOT Managed IT services provide robust cybersecurity solutions, including our proactive STAR visits, Sentinel One End Point Protection, firewall management, and 24×7 cybersecurity monitoring with Managed Detection & Response through our SPOT Shield SOC MDR service. This ensures that your business remains protected from data breaches, malware, and other cyber threats. 

Our SPOT Managed IT Services focus on improving operational efficiency by minimizing IT disruptions, reducing downtime, and optimizing network performance, all leading to better, more predictable IT results. By ensuring your IT infrastructure runs smoothly, your business can focus on growth and productivity. We also help companies scale their technology solutions as they expand. 

Our SPOT Managed IT Services is process driven around something we call STAR Power. The key reason IT support fails is some firms just treat symptoms and never try to anticipate root cause. Our Standards and Technology Alignment Review (STAR) process works to move innovation upstream, delivering technology standards and direct impact on your business goals. 

The Fulcrum Group serves a wide variety of industries, including general SMBs, local government, healthcare, manufacturing, non-profits, and any business that has compliance requirements. Our expertise allows us to understand the specific IT needs and compliance requirements for these industries, providing customized solutions to meet industry-specific challenges

We provide comprehensive support for remote usings, encompassing VPN configuration, secure access to corporate resources, cloud collaboration tools, and remote device monitoring. Our services guarantee that remote employees can work effectively and securely from any location

Yes!  The Fulcrum Group can offer SPOT Co-Managed IT Services where we integrate your internal IT team with our team to deliver better IT resultsWe can also provide our SPOT Shield Managed Cybersecurity for IT Teams and SPOT Shield SOC MDR services to deliver Managed Cybersecurity solutions for overworked internal IT teams. 

Absolutely! One of the major benefits of Managed IT Services is scalability. Our SPOT Managed IT Services adapt to your business growth, supporting you with new hires, additional locations, or expanded IT infrastructure with flexible solutions IT tailored to your needs.

We employ sophisticated Remote Monitoring & Management tools that constantly monitor your IT systems, networks, and devices. By detecting potential issues early on—such as performance bottlenecks, security risks, or system failures—we can take preemptive action to avert costly downtimes and disruptions.

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Maximize Productivity with Managed IT Support Services in Dallas

Struggling with sluggish or malfunctioning IT systems is already frustrating, and it becomes even worse when your support provider is slow to respond or fails to resolve the issues adequately. These technology problems not only hinder your business operations, but also result in financial losses when left unaddressed. However, there is a cost-effective solution to eliminate your IT challenges. Collaborate with The Fulcrum Group, and we will deliver expert IT support promptly and cost-effectively, ensuring a permanent resolution whenever you require assistance, 24/7/365.

At The Fulcrum Group, we not only ensure that your IT functions optimally, but also maximize your productivity and revenue potential through a wide array of reliable and efficient technology services. Our offerings encompass IT consulting, cloud solutions, managed cybersecurity, disaster recovery, Virtual Chief Information Security Officer (vCISO, Microsoft Copilot and more. With our team of professionals managing, maintaining, and supporting your business technology, you can experience the advantages of streamlined IT operations while having the freedom to concentrate on your company’s core endeavors.

Why Choose The Fulcrum Group to Support Your Dallas Company’s IT?

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Top-Tier Microsoft Certifications and Expertise

As a certified and registered Microsoft partner, we possess comprehensive knowledge of their products, enabling us to provide you with unparalleled support and guidance. By partnering with Fulcrum, you can expect not only the best prices, but also maximum return on investment (ROI) from your Microsoft solutions without high time or money investments.
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A Diverse Team of IT Experts

The Fulcrum Group comprises a team of seasoned IT professionals with extensive training and certifications across a diverse range of technologies. We are fully equipped to efficiently manage and optimize your IT infrastructure. Our experience extends beyond technical proficiency to assisting businesses in achieving greater success within Dallas markets.
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24/7/365 Support

The Fulcrum Group offers expert IT support services that are accessible round the clock, every day, to swiftly address your IT issues and restore your workflow. We understand how precious your time is, so we prioritize prompt responses and ensure that we are readily available when you need us the most to provide a fast, effective solution to your problem.
The Fulcrum Group offers specialized SPOT Shield Managed Cybersecurity Services plans to ensure you get the right solutions to your organization’s unique needs. We also offer extensive cybersecurity services to fortify your Microsoft 365 cloud infrastructure. Select the plan that applies to you to learn more.

Our Services

The Fulcrum Group provides a comprehensive array of IT services and solutions, which are divided into four broad categories. Choose a category to learn more and see what individual services are offered in each one.

Have a question about our services?

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The Fulcrum Group Is the Right MSP for SMBs to Get Effective IT Support in the Dallas Fort Worth, TX Area

Contact us today and we’ll show you how we can help your organization reach its full productivity potential with a free consultation on our services