Educational Guides

Download our new 2024 Managed IT Services Buyers Guide

Our Educational Guides are easy-to-read, quick topical dives on a variety of topics for business owners & managers. Check out our growing list!

How proactive monitoring will help your business weather any storm

You’re the captain of your own ship. Your crew, a team of hardworking employees, rely on your vessel’s technology to help navigate the stormy waters of business. Everything seems calm on the surface right now, and you’re cruising along smoothly… but beneath the waves, danger lurks

Why outsourced IT always beats “do it yourself“

Employee training and awareness While technology is a crucial component of cybersecurity, your employees play a significant role in safeguarding your business too. IT support providers often offer employee training programs and awareness initiatives to educate your staff about the latest cybersecurity threats and best practices.

On the battle front: Protect your business from these cybersecurity threats in 2024

With every year that passes, cybersecurity becomes increasingly more complex. But when you stay educated about evolving threats, what the dangers are, and stay on top of your security measures with a multi-layered approach, you keep your data and staff better protected.

Don‘t forget home office security: A guide to keeping remote workers safe and secure

According to the Future of Cyber 2023 report by Deloitte, a staggering 95% of cybersecurity events are caused by human error. That’s right, in most cases, we are our own worst enemy.

AI: Where could it take your business, now and in the future?

AI can automate routine tasks such as CV screening, saving recruiters a significant amount of time. More importantly, by using predefined parameters, AI ensures that the screening process is objective and free from unconscious bias. It makes the recruitment process both efficient and fair.

10 productivity apps in Microsoft 365 you're already paying for

And of course, just like other Microsoft 365 tools, it offers seamless integration with other apps in the suite. Now, isn’t that a productivity booster?

The Metaverse explained:How it could affect your business

Have you heard of the Metaverse? It’s not the latest superhero movie or a catchy new dance craze. It’s a term that’s been buzzing around the tech world for some time now, and it’s poised to revolutionize the way we live, work, and play. As a business owner, it’s important that you know what the Metaverse is, how it works, and why it matters. So, let’s dive in.

Human error. Your biggest cybersecurity risk

Why cybersecurity awareness training is so important for you and your staff

Back Up Your Data

Backing up your data is one of the strongest precautions you can take. Set it up properly and make it part of your routine to check that it’s working. Because one day your backup could save your business.

How To Start Planning a Big IT Project

A major change to your IT infrastructure isn’t something to be planned in a hurry. So if you’re starting to think about ending it with your current systems and bringing your business into the 2020s, there’s plenty to think about before you commit to another long-term relationship.

All Businesses Should Adopt MFA. NOW!

All businesses should be using MFA as it provides great protection against cyber attacks and other security threats.

Learn to Talk Tech with our IT Jargon Buster

A great A-Z of just some of the terms you might hear when you’re talking with an IT expert. Let's get fluent!

Coming to Grips with Email Security

Our new guide reveals why you might be vulnerable, what you need to look out for, and what you can do to protect yourself.

Fulcrum 2023 IT Services Buyer's Guide

What’s happened over the last few years has taught businesses just how important their IT partner is. It's not about us; it’s about all IT support companies and how to choose the right one for you. Inside, you’ll discover:

  • Why you want a partner that thinks strategically
  • The reasons business owners and managers like you switch IT support providers
  • How to protect the most important asset your business owns
  • And why you should be highly skeptical of all IT support businesses (yes, including us)

The Next 10 Years - 8 tech trends that you need to be ready for

December is a month when many of us take time to plan for the year ahead. But instead of looking at your forecasts for the next 12 months, we’d like you to think about what’s coming up over the next decade. Will you keep up? Will you choose the right tech? Here’s our guide to the 8 tech trends that your business needs to be ready for.

How to get faster Wi-Fi in your office and for remote workers

The quickest way to upset your staff is by giving them slow access to the internet. Bad Wi-Fi quickly creates tension in the team and is a real productivity killer. You don’t have to suffer slow Wi-Fi. Here’s our guide to making Wi-Fi faster whether you’re working in the office or from home.

How to Get Faster Wi-Fi in Your Office and For Remote Workers

Fast Wi-Fi isn’t just essential to keep our children happy. The reality is without fast Wi-Fi many businesses simply couldn’t operate. This month's Educational Guide shows you how to make Wi-Fi faster wherever you are working.

The Business Owners Complete Guide to Phishing

Chances are you know about phishing. It’s where someone sends you a fake email pretending to be someone else. They’re hoping you’ll click a bad link or download a dangerous attachment. It’s one of the biggest kinds of cybercrime. But do you know what the red flags are?

How to Get the Perfect Video Call Setup, Whatever Your Budget

This guide explains the three things you need to improve the overall appearance of your video calls. We’ve even broken the solutions down into price categories so you can skip to the best solution for your budget. Check it out!

4 Decisions To Scale Your Organization

Decisions equal success – and there are four decisions, in scaling your business, that you must get right or risk leaving significant revenues, profits, and time on the table. These four decisions are: People, Strategy, Execution, and Cash.

Microsoft 365 Productivity Tools

Focus more, be interrupted less… and get stuff done. When you own or manage a business, your cognitive load can be overwhelming. With constant interruptions, a crazy to-do list and everything else, your focus needs to be streamlined. Fortunately, Microsoft 365 comes with loads of tools to help you. This month's guide can help you decide which ones could work for you.

What Could Digital IT Transformation Do For Your Business?

We’ve written a new guide about something called Digital IT Transformation. It’s how you use modern technology to bring on a revolution. It’s what Netflix and Lego did… and Kodak famously didn’t. Read case studies about this, and how digital IT transformation affects businesses of every size, in our new guide.

Your Essential Cloud Migration Strategy Checklist

Moving to the Cloud can be a smart business decision. But it can be complex, and something you shouldn't attempt without expert help. Learn more in our April Educational Guide.

The 7 KPIs for ROI from IT

To get Return on Investment (ROI) from your IT, there are several Key Performance Indicators (KPIs) to track. Our new guide tells you what they are.

The Security Problem of John's Other Laptop

Working From Home and hybrid working are here to stay. And that means as businesses, we need to get a grip on security in our staff’s homes as much as we do in the office.

Defend & Invest - Your Technology Strategy for 2022

We believe cyber-crime is going to rise again this year, to levels never seen before. So, two technology areas will be critical in 2022: Defend and Invest. Defending involves more than just technology tools and Investing is about technology powering your business forward. Our new guide looks at both these areas in detail.

Are You Paying Your IT Provider Enough?

While you’ve probably wondered at least once “what exactly are we paying for?”, it may be unlikely you’ve ever considered whether you’re paying enough for your IT and technology support. Here are 4 big risks of paying too little for IT support.

Windows 11 - The Wait Is Over

After a four month wait, a brand new version of Windows is finally here. It’s a lot more secure, has better functionality and greater possibilities.

5 Steps To Improve Your Ransomware Resilience

Be prepared...Sooner or later your business WILL be attacked. Ransomware is the most terrifying data security threat your business has ever faced. Our new guide answers all your questions about ransomware. Plus, you’ll discover five steps to improve your business’s ransomware resilience.

Improve Profits With Fulcrum Group's Proactive STAR Power

Just fixing technology when it breaks is so 2010. These days most businesses prefer an IT partner who proactively prevents problems from happening. If you don’t have this, you really need to read our brand new guide. You’ll see the countless benefits for your business of a more proactive approach to your IT with Fulcrum Group's proactive STAR Power.

IT Buyer's Guide

One of the most critical partnerships your business will ever make is with your IT support company. Just think how dependent you and your team are on technology. When everything works as it should, it’s liberating. But when you’re constantly battling big problems and small frustrations, it’s exhausting. And that impacts everything.

The pandemic taught businesses just how important their IT partner is. We’ve been inundated with new inquiries over the last year. Be sure to utilize this great resource!

10 Apps You Didn't Know You Had In Microsoft 365

Microsoft 365 is full of awesome surprises waiting to be discovered. Wouldn’t it be great if someone wrote a guide to the best hidden apps in 365?  You're in luck!  We've prepared an easy-to-read guide for you this month, on the 10 Apps You Didn't Know You Had in Microsoft 365.

Biggest Security Threat To Your Business

Someone working for you right now may have the capacity to take down your business from the inside - either intentionally, or not. We've prepared an easy-to-read guide for you this month, on the 5 key areas that must be in your cybersecurity strategy.

9 Most Terrifying Types of Malware Educational Guide

All businesses, small and large and everything in between, are being attacked by cybercriminals every day.  Ensuring your organization is as shored up as it can be against cyberattacks is a critical focus for us at The Fulcrum Group, so we've prepared an easy-to-read guide on the 9 Most Terrifying Types of Malware for you.

Cybersecurity Guide: Cybercrime, Your Business' 5 Step Plan to Prepare & Protect

Cyber-crime is costing the world economy $1 trillion per year. You need a plan to keep your business protected. Check out this FREE Cybersecurity Guide we've prepared to help get you started.