Friendly Computer Experts that Make Your IT Life Easier

Technology Success Partner with Process-Driven Support
Focused on Results and Risk-Based Cybersecurity Solutions

Are these thoughts keeping you up at night?:

“I think my IT guy's job searching”
“I don't want to spend so much time on IT issues”
“We don't really talk about cybersecurity internally”
“I'm tired of dealing with interruptions from my staff”
“I just want IT to work”
“We need people to work remote, easier”
“We are growing and need a technology roadmap”
“I can't seem to get a hold of our IT person/provider”
“I read ransomware news articles and worry”

Latest Seminar

Fulcrum Group What can Microsoft 365 Do for You Webinar Dec 2023

Reserve your Seat to our Upcoming Events!

NO IT Jerks Allowed: Managed IT Solutions where Compassion Meets Cutting-Edge Support

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The brand promise of the managed services offered by The Fulcrum Group is centered around providing genuine, human-centered support devoid of the stereotypical “jerky IT person” behavior. We emphasize that commitment to client satisfaction by ensuring their locally-based resources are real people who genuinely aim to assist. 

As part of this commitment, new clients receive a box of festive jerky, and if a team member submits a negative survey, they receive jerky as an apology along with internal efforts to rectify the situation. This promise is reinforced by their “no IT jerks guarantee” as part of their IT managed services in Dallas Fort Worth. They attribute their ability to deliver a better client experience to their focus on improving the team member experience through various initiatives, including core values, hiring practices, ongoing training, management practices, fostering a positive culture through activities, developing a service language, and implementing a management framework inspired by Mastering the Rockefeller Habits. These efforts aim to ensure alignment, continuous improvement, and a supportive environment for both team members and clients.

THE 2024 managed IT SERVICES BUYER’S GUIDE

The Revolution in AI, sparked by the public release of groundbreaking AI technologies like ChatGPT, Google’s Bard, and Microsoft’s Copilot, has transformed the way we perceive and interact with artificial intelligence. What was once a science fiction concept has become an integral part of daily life and business operations. The widespread accessibility of AI tools through web browsers has accelerated its adoption, benefiting businesses in various sectors. As we continue to witness advancements in AI, such as the integration of AI into everyday tools and workflows, it’s crucial to stay informed and explore the potential of AI through educational resources.

spot managed it services

Tired of your IT just not working?

Are you losing sleep worrying about a cyberattack? Wish you had a technology roadmap so you could see where your IT is headed? Frustrated that IT support always seems reactive and never proactive?

We get it. IT support that sucks can be a huge drain on your team’s morale and leave as a business owner with increased cybersecurity risk.

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Day to day IT support that delivers better IT results

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What is SPOT

“Single Point of
Technology”

Star Power

Align Technology with
Business Requirements

SPOT Platform

Patching, End Point Protection, Monitoring & Alerting, Remote Control, Ticketing, Security Awareness Training

Vendor Liaison

Warranties, Vendor Liaison

Reactive Support

Unlimited On-Site Support, Service Desk Phone Support 6 am to 6 pm Mon-Fri

Proactive STAR Visit

Standards Checklist, Business Alignment Score Card

Documentation

Online IT Documentation Portal, SOPs

CIO Strategy

QRSs, Tech Roadmaps, Budgets, CIO Consulting

Proactive Support Reduces Cyber Risk

Don't Take Our Word for It

Read Our Rave Reviews!

Eliminate Tech Management Headaches with The Fulcrum Group

Gain control of your environment

You can stop worrying about what you don’t know

Run your business with confidence

You can feel at ease knowing you’ve reduced major risks and interruptions

Get more done

You and your team can operate more efficiently

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The Fulcrum Group Makes Running Your Network Easier

With a no-hassle approach, our SPOT Managed IT Services is the outsourcing solution that leads to technology success. With our proactive efforts, security, and future planning, you’ll have certainty about the direction of your technology. You can count on having a predictable budget with Spot’s simple per-user pricing, regardless of endpoints.
STAR Power the Proven Process

We know how hard it is for a small business to manage it all

Technology moves faster than most small businesses can manage on their own. Without the right support in place, you run the risk of leaving critical processes left unattended, such as security and compliance. We understand the stress small businesses face to keep up and the expectation to be an expert in everything. It can put a great deal of pressure on daily operations and prevent you from the success you’re working hard to achieve.

With over 18 years in business, we’ve seen and managed almost every technical challenge a business will face. Our in-house security expertise, standards-based approach, and certifications around key technologies such as Cloud, Cybersecurity, and the Internet of Things has led us to create a proven process that we’ve used to deliver Technology Success to hundreds of businesses.

STATISTICS

The Fulcrum Group
20+ years history of delivering better IT results to our clients

We deliver better, more predictable IT results to our hundreds of clients, whether its day to day IT support, IT projects, or cloud services. Our team has certified technicians, and we only work with the best vendors in the IT sector today.

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SUCCESSFUL PROJECTS
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SERVICES
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PARTNERS
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CERTIFICATE
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BIG BUSINESS
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Here’s How You Can get Your Technology Environment Under Control

Schedule an Appointment to Discuss Results

A Fulcrum Group Fractional CIO will come on site to discuss your business and how you can get better results from technology.

Get a Technology Success Plan

Once we know your IT needs and goals, we’ll give you our proven plan and process for aligning technology to your business goals, while giving you time back to focus on your business.

Grow your business with a Tech Success Partner

You breathe easy as your IT runs efficiently with our SPOT Managed IT Services, freeing you up to keep driving your business strategy forward.

Within a few minutes, we’ll send an invite to meet!
proper technology systems support

Proper technology systems support means better business!

Partnering with Fulcrum means you get the solutions
you need when you need them

Complete IT outsourcing to keep all your technology optimized 24/7/365 and your business growing A complete VOIP support/maintenance solution that provides remote and on-site VOIP system support services, allowing you to stay focused on running your business Round-the-clock threat monitoring, detection, and response from a centralized system means we can proactively defend any attack vector
Streamlined, secure, and cost-cutting productivity apps so you can work more efficiently anytime, anywhere Microsoft Azure’s cloud PaaS and IaaS allow your business to easily build, deploy, manage, and secure applications and services from the cloud Automatic backups and comprehensive planning that restore your data and operations quickly and reliably after any incident Comprehensive and reliable solution to safeguard your critical data and ensure seamless recovery for your Microsoft 365 environment A flexible and scalable cloud-based phone system that empowers businesses with advanced communication features and unmatched reliability
A comprehensive solution designed to simplify and streamline the process of moving your business infrastructure to the cloud, ensuring a secure, efficient, and successful transition Turnkey server solutions customized to your needs with top-tier hardware, accessories, and more for maximum uptime and capacity Best-in-class platforms customized, implemented, and supported to improve your infrastructure management, digital asset protection, and productivity A specialized offering that expertly handles the design, implementation, and optimization of your network infrastructure, ensuring a reliable and scalable foundation for your business operations Selecting the right datacenter and helping you perform stress-free datacenter deployments A Unified Communications Phone System for Smart, Modern Businesses
Thorough network security assessments to discover and address any weaknesses in your IT infrastructure that could serve as a vector of attack A comprehensive package of security tools customized to your needs, configured to your operations, and managed by our certified experts

Want to learn more about The Fulcrum Group’s service model?

Fill out the form to download our FREE eBook, “Managed IT Services: The Many Ways They Help Your SMB,” and learn more about how we can help you achieve Technology Success.

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