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The Top 5 Remote Work Lessons Learned in 2020

February 23rd, 2021

Back in March 2020, when more than 40 percent of Americans began commuting to their kitchen tables and makeshift home office nooks, few believed they'd still be there now, nearly a year later. And yet, here we are. The big question looming in many employees' and leaders' minds alike is, what does it all mean for the future of work? Some argue that the great work-from-home experiment of 2020 will lead to the end of offices forever.

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Social Engineering Tactics Cybercriminals Use

February 19th, 2021

Why are cyber scams so effective? It comes down to social engineering tactics that successful cybercriminals have mastered.

In this Fulcrum security tip video, learn some common social engineering tactics used by cybercriminals and some of the red flags you should look out for.

10 Must-Have Customer Service Skills for 2021

February 18th, 2021

With a team consisting of people to whom traits like empathy, patience, decision-making, excellent communication and collaboration - and hard skills like product expertise and standardized practices - are important, your customers will love your brand even more.

7 Digital File Organization Tips To Increase Productivity

February 17th, 2021

Businesses and organizations are creating more content than ever.  Logos, images, company pictures, videos, documents, spreadsheets - we have an ever-increasing list of files to keep track of and the solution to effectively managing this information is organization.

Why Every Hiring Process Should Include A Skills Assessment

January 29th, 2021

Now more than ever, companies don't have room for error when it comes to ensuring quality skillsets of new employees. Do inflated skill sets or "alternatively factual job skills" ring a bell?  Keeping a lid on risk and seeing a potential hire in action are your go-to's for best outcomes.

4 Main culprits of slow Internet on your Smartphone

January 27th, 2021

Are the apps or websites you visit on your mobile phone loading more slowly than usual? If you’re encountering such problems, the issue likely has to do with your internet connection than with your device. Take a look at the four main culprits of a slow internet connection on your mobile device.

How Office Delve works

January 22nd, 2021

More and more small- to medium-sized businesses (SMBs) are relying on Microsoft 365 as their productivity suite of choice. When this software solution was released years ago, the developers touted it as the ideal tool to help employees become more productive, collaborate more efficiently, and complete tasks on time.

Business & IT Lessons From The Covid-19 Pandemic

January 22nd, 2021

It’s safe to say that no business owner was totally prepared for the massive impact of Covid-19 on a wide range of business functions. It has now been almost a year since the pandemic caused businesses to lock down and send employees to work from home.