Contact Us

Need help and don’t know who to contact? Here’s an easy guide. If you’re still unsure, fill out the form on the right.

Contact our Service Desk for a support code:

• https://support.fulcrumgroup.net/

To open a new support ticket, contact our Service Desk for technical support:

• helpdesk@fulcrumgroup.net
• (817) 898-1277
• Client Ticket Portal

To check the status of an open ticket, contact our Service Desk:

• servicedesk@fulcrumgroup.net
• (817) 898-1277
• Client Ticket Portal

To report a problem with your service, contact our Help Desk – Proactive Service Manager:

• servicedesk@fulcrumgroup.net
• (817) 898-1277

For solution or product inquiries, or to check product order status, contact our Sales department:

• sales@fulcrumgroup.net
• (817) 337-0300

For product renewals and warranty status, contact our Renewals & Activations team:

• activations@fulcrumgroup.net
• (817) 337-0300