The Top 5 Remote Work Lessons Learned in 2020

Back in March 2020, when more than 40 percent of Americans began commuting to their kitchen tables and makeshift home office nooks, few believed they'd still be there now, nearly a year later. And yet, here we are. The big question looming in many employees' and leaders' minds alike is, what does it all mean for the future of work? Some argue that the great work-from-home experiment of 2020 will lead to the end of offices forever.

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Social Engineering Tactics Cybercriminals Use

Why are cyber scams so effective? It comes down to social engineering tactics that successful cybercriminals have mastered.

In this Fulcrum security tip video, learn some common social engineering tactics used by cybercriminals and some of the red flags you should look out for.

10 Must-Have Customer Service Skills for 2021

With a team consisting of people to whom traits like empathy, patience, decision-making, excellent communication and collaboration - and hard skills like product expertise and standardized practices - are important, your customers will love your brand even more.

Why Every Hiring Process Should Include A Skills Assessment

Now more than ever, companies don't have room for error when it comes to ensuring quality skillsets of new employees. Do inflated skill sets or "alternatively factual job skills" ring a bell?  Keeping a lid on risk and seeing a potential hire in action are your go-to's for best outcomes.

Ransomware – Before, During & After

Before During and After Ransomware attacks

We all have heard of one of the most popular cyberattacks used in today’s business environment – ransomware. What type of attack it is, how it is obtained, how to get it off your machines if you’re attacked, and how to prevent it from happening to your organization – we’ve got answers for you! Watch our quick video here, or see our Q & A below.

Employees Most Susceptible to Phishing Attacks

We might be prone to considering breaches caused primarily by cybercriminals hacking corporate networks. But data show - especially in the case of phishing attacks - are most often facilitated unknowingly by employees or insiders. In fact, the most recent Verizon Data Breach Investigations Report (DBIR) revealed that 30 percent of breaches are caused by an internal actor.