September News:

On The Calendar Newsletter Fulcrum Events On The Calendar
  • We hope all of our clients are aware that as of September 1, businesses must provide callers with direct access to 9-1-1 (without having to dial an extra digit first), and owners must reprogram or replace their telephone systems, to comply with Kari's LawTexas businesses that utilize multi-line telephone systems must ensure their compliance with Kari's Law. A FAQ can be accessed at  More information and background on Kari's Law can be found on The Fulcrum Group web site, and also here and here. If you have questions about your business phone system and its compliance, always feel free to reach out to The Fulcrum Group.
  • Save the Date:  We hope you'll pencil us in on one of the following two dates - Thursday, October 27th or Thursday, November 3rd, from 11:30 a.m. to 1:30 p.m., where we'll be hosting our Fall 2016 Lunch & Learns at Ruth's Chris Steakhouse (this same event will take place at both the downtown Fort Worth and the north Dallas locations) covering topics around cyber safety, online business marketing and much more! Stay plugged into us on social media - more details coming at you soon! 
Quick links to our social media pages are accessible right from our website and in every monthly newsletter email you receive from us. If you're new to our newsletter and you'd like to subscribe, let us know.
Fulcrum Group Newsletter Productivity In The CloudBoost Your Organization's Productivity In The Cloud With These 5 Tips A 2016 Mobile Productivity Report recently surveyed 850 professionals. Of those, 43 percent said their mobile device was “very critical” for work. And 44 percent of respondents use their device for work-related business more than 20 times each day. You can probably relate. Most of us are used to responding to business emails, texts and calls while on the go. But there’s so much more you can do with your mobile device—even if your organization doesn’t yet provide top-notch mobile technology. Here's 5 tips on boosting your business productivity in the Cloud:
  1. Take advantage of recent app updates that allow for a more immersive mobile experience. App developers are constantly changing their creations, fixing bugs, adding new features and improving functionality and security. Just because an app hasn’t met all of your mobile workforce needs before doesn’t mean it won’t in the future. Keep your apps updated so you’ll always have access to the latest bells and whistles—and greater work-from-home productivity (not to mention fixes to security issues).
  2. Discover how to multitask on mobile devices. When you’re on a computer, it’s easy to switch between tasks and run several applications at once. For example, you can watch a video and check the weather without the video stopping. It’s also possible to peruse your favorite social media site, read an email that just came in and return to your social media site without skipping a beat. For a long time, that wasn’t possible on mobile devices—but now, some offer limited multitasking. Explore options like app switching, split screen viewing and more on your mobile device. (If this doesn't come naturally to you, ask your closest teenager for a quick tutorial.)
  3. Take advantage of Cloud file-sharing solutions like SPOT Cloud Drive. When you’re working on business-critical applications, losing your connectivity isn’t an ideal option.  The Fulcrum Group offers SPOT Cloud Drive, a Cloud file sharing solution that allows businesses of any size to share files and network drives with any device anywhere, using a secure, easy to manage Cloud Admin Console. You can feel secure - especially if you're with an organization that observes compliance regulations - knowing your data is protected while at the same time, accessible.
  4. Expand your mobile productivity with VOIP solutions from The Fulcrum Group. Your mobile productivity is limited by how much storage your device can handle and the office landline might not be the best solution anymore for your growing business and workforce. VOIP (Voice over IP) offers big savings potential for your business communications.  We featured 6 Ways VOIP Can Save Your Business Money in a recent newsletter.  One of our more recent White Papers expands on this topic.
  5. Use devices like small Bluetooth keyboards or a mouse with your mobile phones. Sometimes it’s the simplest solutions that can impact our mobile productivity the most. Make your mobile device as convenient to use as your computer and you’ll see an instant shift toward increased remote business productivity.
Contact us here at The Fulcrum Group at 817-337-0300 to talk to one of our technology consultants who can assist you in the decision and processes of updating your technology for best productivity in the Cloud.  You can always visit our website at to learn more.
Windows 10 Anniversary Update Fulcrum Group Newsletter Windows 10 Anniversary Update Back in August we were alerted to the Windows 10 Anniversary Update becoming generally available to Windows 10 devices. Whether your IT department has allowed it on its enterprises' systems yet or not, you may have found the opportunity to apply it on your consumer devices. ...Or you may still be waiting. If the latter, we wanted you to be aware of the reason behind why Microsoft is throttling delivery of the Windows 10 Anniversary Update, and, presumably, future updates: Of course, if you have questions on how this Windows update might affect your business systems, we want you always to feel free to reach out to us at any time. Just give us a call at 817-337-0300  or send us an email if we can assist.
SPOTlight On: How To Avoid Being PhishedThe Fulcrum Group - Dallas Fort Worth IT Experts You may have noticed that providers of some of your various online services, including Google, Yahoo and Facebook, have sent email notifications from time to time when there was a possible security risk, like a log-on to your account from an unknown computer. It is not uncommon to receive these notices after you have logged on from an unfamiliar device. Cyber criminals have copied these emails in the past, and can try to trick you into logging into a fake website they have set up in order to steal your username and password. As this type of cyber crime called "phishing" has evolved, these fake security emails now tend to come with an 800 number that directs you to call immediately. If you do, two things may happen: 1) You get to talk right away with a real cyber criminal, sometimes marked by a heavy accent, who may claim there is a problem with your computer, "fix" it, and promptly ask for your credit card. 2) You get sent to voice mail and kept there until you hang up. However, your phone number is then captured and put in a queue so that you can be called later with another attempt at the same scam. Its always good to remember that if you get any emails that either promise something too good to be true, OR appear to solicit you to prevent an immediate negative consequence, Think Before You Click and in cases such as the above, think before you pick up the phone. If you decide you would like to go ahead and make contact with the online service in question, go to their website and call the customer service number listed there. Do think twice before using a phone number that originates from one of these types of emails.
  More Than Tech Tips: Hashtags and How To Use Them In Social Media Tech Tips from The Fulcrum Group, Dallas Fort Worth IT Managed Services Provider We've talked before about using hashtags in your business marketing, but if you need a refresher on how to use them across your social media (or perhaps to advise a colleague), here's a few quick facts:
  1. What is a hashtag? A hashtag is made up of the pound sign (or hash) plus a word or group of words following (with no spaces between words).  Hashtags turns that word or group of words that directly follow it into a searchable link on social media. Using hashtags in your communication over social media allows you to organize content and track discussion topics based on those keywords.
  2. Why would you want to use them? When used properly, hashtags are a great way for individuals and brands to make their social posts more visible and increase engagement. They can give people useful context and cues for recall, aggregate posts and images together, and update a group of like-minded individuals on certain a topic in real time. Hashtags are often used to unite conversations around things like...
    • Events or conferences, like #INBOUND16 or #SB50
    • Disasters or emergencies, like #JeSuisCharlie or #PrayForHaiti)
    • Holidays or celebrations, like #WorldNutellaDay or #OneHaleOfAWedding
    • General interest topics, like #WinterWonderland or #ChocolateLovers
    • Popular hashtags, like #tbt or #MotivationMonday

3. How to use them? The key is to use hashtags sparingly and only when they add value. Use them too much, and they can be confusing, frustrating, and just plain annoying.

For more background and advice on using hashtags, check out these great resources: HubSpot's "How To Use Hashtags" guide Mashable's Beginner's Guide Feel free to scroll through The Fulcrum Group's Twitter feed to see how we use them.  If you're not already "following" us, be sure to click the "Follow" button so you can find out what news we have for you throughout the day.
  Did You Know...SPOT Protect Cloud Backup For ServersThe Fulcrum Group Dallas Fort Worth IT Experts Did you know our SPOT Protect solution includes local backup with instant recovery, plus up to 1TB premium cloud backup storage per server?  We have special pricing through the end of 2016 - only $149 per server per month.  Cost savings of $100 per server per month! Let us help you today!