October News:

On The Calendar October at The Fulcrum Group Thursday, October 18 - Don't forget to RSVP to our special event for business owners and IT Managers - Join us for a tour of the new state of the art QTS Fort Worth Data Center.  This 300,000 sq. ft. facility is 20 miles from Dallas, has multiple power feeds, 2N redundant cooling, and is carrier-neutral. Download our flyer and register right from our Events page, and take a chance at winning a new iPad!  Signup today! We'll let you know about any additional upcoming 2018 special events through our social media pages, which we'll update on our Events page as they occur. Quick links to our social media pages are accessible right from our website and in every monthly newsletter email you receive from us. If you're new to our newsletter and you'd like to subscribe, let us know.
How SPOT Monitoring Helps You Manage Your IT Assets
Asset Management with SPOT Network Monitoring

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One of the areas that small businesses struggle with is IT asset management.  What assets do you have?  Who is using which computer?  Where are the assets located?  When does the warranty expire? These are just a few of the questions that small business owners and managers have when it comes to IT.  SPOT Networking Monitoring, part of the SPOT suite of IT Managed Services, provides a comprehensive IT asset management solution. Below are a few of the areas that SPOT Network Monitoring can benefit you when it comes to IT Asset Management. Inventory Quickly and easily obtain a summary inventory of your desktop/laptop computers, including information such as make, model, last user logged in, CPU/memory/disk, operating system, and warranty expiration.  This information can be exported to an Excel spreadsheet at any time, and can be the basis for asset lists or to help you plan for a PC or server refresh.  Detailed inventory can also be created showing software installed, history of alerts, and other information as well.  These can be used for software/licensing audits or software upgrade planning. Manage With SPOT Network Monitoring, you can automate the process of deploying Windows patching, deploying software, updating configurations, running scripts, and other processes. Monitor SPOT Network Monitoring can be configured to alert for a multitude of criteria ranging from system down to low disk space to event log errors.  And you can decide which alerts automatically create service request tickets to speed up the process of resolution. Reporting SPOT Network Monitoring provides ad hoc and scheduled reporting capabilities that can provide asset and network health reports. You can count on SPOT Network Monitoring to provide you with an IT asset management solution that you can count on.  SPOT Network Monitoring is included as part of our SPOT Managed IT Services solution, and is also available on an a la carte basis.  Reach out to your Fulcrum Account Manager or Fractional CIO to learn more. Contact your Fulcrum Group Account Manager for more details on SPOT Network Monitoring and how it can benefit your business.
It's National Cyber Security Awareness Month!October is National Cyber Security Awareness Month! October is National Cyber Security Awareness Month (along with Bullying and Crime Prevention Awareness Month).  We know how important it is for business owners to keep their organizations protected against cyber crime, so we have put together a roundup of our latest security-related blogs and infographics we think you might find useful:  2018 SonicWall Cyber Threat Report Blog:  How SPOT Monitoring Helps With Top 20 CIS Critical Security Controls Blog: Safer Internet Day - 3 Critical Tips SPOT DFW Blog (our blog specially geared to business owners): How To Avoid Tech Support Scams SPOT DFW Blog: Real Stories of Cyber Attacks May SPOT Topic Infographic: People, Processes, Technology - A Cyber Security Framework March SPOT Topic Infographic: 4 Backup & Disaster Recovery Tips for Business Owners January SPOT Topic Infographic: 4 Benefits of SPOT Shield Managed IT Security Services Some other resources (for business owners as well as parents, teachers, and practically anyone) can be found here.

  Vistage Executive News - Artificial Intelligence for SMBs Vistage Executive News Summarized from Artificial Intelligence for Small & Mid-Size Businesses AI is increasingly a part of how businesses stay competitive. Companies are now using AI to predict customer behavior, automate rote tasks, personalize customer experiences, improve go-to-market strategies, manage supply chains and more. Some are leveraging AI across multiple functions to achieve goals such as more efficient operations or superior customer service. AI-powered technology isn’t just for large enterprises. Many small and midsize businesses (SMBs) are already enjoying the benefits of AI through the applications they’re using — even though they might not realize that the technology itself is intelligent. QuickBooks, for example, can automatically categorize expenses for customers because it has AI embedded in its software.  And expect IT security vendors to utilize AI and machine learning to improve the detection of cybersecurity threats and automatically respond to them. In a Vistage survey of 1,467 SMB leaders, 13.6% of respondents said that they are currently leveraging AI in their business, with 6.9% using it for business operations and 6.1% for customer engagement. Nearly one-third (29.5%) of respondents say they believe AI is among the technologies that will have the greatest impact on their business in the next year.  Read the full article to learn more.
Fulcrum Group Did You Know   Did You Know...Section 179 Reminder  Business owners, invest in your business and reduce your taxable income with the Section 179 tax deduction! Contact your Account Manager or Fractional CIO to learn more. Also, check out our September SPOT Topic, which spotlights, in a quick and easy-to-consume format, 4 Things To Know About the Section 179 Tax Deduction!