October News:

What's New With The Fulcrum GroupWhat's happening at The Fulcrum Group in October October is Cyber Security Awareness Month and we have lots of resources to share that we hope will help you cultivate a safe cyber presence for yourself, your family and your business.  Read on! Be sure to follow us on social media and you'll be alerted to dates & times of helpful webinars, events and good stuff to know this month. Quick links to our social media pages are accessible right from our website and in every monthly newsletter email you receive from us!If you're new to our newsletter and you'd like to subscribe, let us know.  
A Few Fun Cyber Security Resources For You We've put together a few fun cyber security resources for you.  Enjoy and share with a colleague to help encourage Cyber Security Awareness this month!
  • Click on the infographic to the right to zoom in for some thoughts on creating a culture of cyber security awareness in your business.
  • Check out some of these cool videos from PBS' Nova Labs to help explain the evolution of internet security. More info on NovaLabs Cyber Security Lab game (designed to teach people how to navigate their digital lives safely) can be found here.
  • Here's an awesome collection of cyber safety info for small business from onguardonline.gov .  From videos and tutorials on mobile apps, advice on securing your wireless network and file sharing to training resources for your employees and security blogs to follow - this is a treasure trove of great stuff!
7 Questions CEOs Should Ask About Cyber SecurityCyber Security Tips Reprinted from the National Cyber Security Alliance StaySafeOnline.org web site. Companies must protect themselves against a number of cyber attacks, whether the perpetrator is a nation state, cyber criminal or disgruntled employee.  In some companies, cyber security has historically been treated as a technology issue. However, cyber risk must be managed at the most senior level in the same manner as other major corporate risks. To properly manage cyber risk, the CEO must fully understand the company’s cyber risks, the company’s plan to manage these risks, and the company’s response plan when the inevitable breach occurs. CEOs also must consider the risk to the company’s reputation and the legal exposure that could result from a cyber incident. A good starting point for a CEO is a list of cyber security questions for CEOs created by the Department of Homeland Security. Some of the key questions a CEO should ask the chief information security officer or outside information technology consultants are:
  1. How is our executive leadership informed about the current level and business impact of cyber risks to our company?
  2. What are the current level and business impact of cyber risks to our company?
  3. How many and what types of cyber incidents do we detect in a normal week? What is the threshold for notifying our executive leadership?
  4. What is our plan to address identified risks? How do we preserve the integrity of data resident on our network?
  5. How are industry standards and best practices reflected in our cybersecurity program?
  6. How comprehensive is our cyber incident response plan? How often is it tested? If we were breached tomorrow, who would we call?
  7. Do we have cyber security insurance that covers data breaches?
(Click here for the full document.)

Recommended CEO Actions:

  • Confirm that cyber risk is addressed in existing risk management and governance processes.
  • Get involved in cyber risk management discussions, including an evaluation of your company’s specific cyber risks and cyber incident response plans.

Additional Resources for Getting Started:

  Talk to us if you have a question!
SPOTlight On: Fulcrum Group's New Virtual CIO, Jerry CravenThe Fulcrum Group - Dallas Fort Worth IT Experts This month, we'd like to introduce you to Jerry Craven. Jerry takes the cake for elaborating so nicely on the questions we ask, so we feel sharing his complete answers will really help you get to know our newest team member!
  • What’s your title (and job description, in your own words)?
My title of Virtual CIO means that I have the privilege of being a part of the Fulcrum team, while also acting as customer advocate for our clients.  The concept of going to the customer-side of the table to understand their challenges and opportunities is the only way to go, so it’s exciting to join an organization that lives by that as part of its values. 
  • Favorite part of your job?
I’ve heard people say that business should not be personal.  I believe that is the furthest thing from the truth.  Business is personal, otherwise, there would be no point in conducting it!  It seems like Steve and David emphasize that it is the people that make it all work.  And it seems like we as a team share that value.  That is hugely important to me.
  • Least favorite?
I suppose being away from the office on customer appointments might mean I miss some of Justin’s high fives.
  • Any certifications you feel will really stand out as an important help to our customers?
Most of my certifications have expired in the last few years, as my more recent focus has been in business development, account management, etc.  However, between 2000 and 2012, I was heavily focused on the engineering side of Network Infrastructure, Voice and Voice over IP, and Unified Collaboration design and deployment, so at one time or another I have held: Cisco Certified Network Professional Cisco Certified Voice Professional (now more commonly CCNP-Voice) Cisco Certified Design Associate Certified Novell Engineer 3 and CNE 5 (showing my vintage here) By all means, those skills may be trumped by the top-notch talent we have here at Fulcrum, but I do feel that it gives me a solid background to understand the technical side of things, while maintaining my primary focus of being a true advocate for our customer and developing and maintaining our business relationships.
  • What kinds of things do you like to do in your free time?
Family is the most important thing to me, so spending time and having fun with Isaac, 8, and Nathaniel, 4, is the best part of life.  My maturity level is somewhere between Isaac and Nate, so building Legos, playing Minecraft, exploring the neighborhood, riding bikes…As long as I am with them and my wife, Rebecca.  They even humor me and come golfing with me sometimes.  And speaking of my wife, bless her heart, she is outnumbered.  We’re all boys!  Our oldest is my Stepson, Thurston (18), then Isaac, 8, then Nate, 4.
  • Any recent personal news you’d like to share with your coworkers, our customers and contacts?
My Stepson Thurston (I claim him, poor fella!) Just started College at University of Arkansas at Little Rock (UALR).  He has declared as Pre-Med.  He is wicked smart and a great young man, so the whole family is super proud! Isaac is a pretty gifted Little Leaguer!  He makes us proud by not necessarily being the longest hitter you have ever seen, but: CLUTCH!  He has been Mr. Reliable as both a leadoff hitter, and late in the order, cleaning up by almost always knocking out singles and doubles to bring runners in – ESPECIALLY with the pressure is really on.  He’s got ice water in his veins! Nate is the charmer.  When you meet him, I challenge you to try to stump him with trivia related to the topics of Firefighters or Ghostbusters.  He’s got it down cold.  Feel free to ask him to recreate the ‘He Slimed Me’ scene.  You might be asked to provide props such as the walkie-talkies or a proton pack.
  • What’s a “fun” or interesting (and shareable) fact about yourself?
The Fulcrum Band might be coming along nicely: I used to play guitar a little back my day.  I guess we need a drummer...?  
  • What personal qualities do you feel you bring to the table in working with your colleagues - and customers?
My parents are great, and when faced with the formidable challenge of raising me right, they emphasized being considerate of others and walking a mile in their shoes, so to speak.  I hope that I do that.  I have been known to be somewhat relentless and detailed about getting critical projects completed properly and on time, so I believe I bring something to the team there.   If you get the pleasure of working with Jerry, there's sure to be very few awkward silences! Welcome, Jerry!  
  Tech TipTech Tips from The Fulcrum Group, Dallas Fort Worth IT Managed Services Providers: Test Your Cyber Security IQ Find out how cyber security aware you are with this cool quiz.  As you answer the q's you'll receive lots of great tips along the way!        
  Did You Know...How to Identify Email/Social Media Hoaxes & Urban Legends The Fulcrum Group Dallas Fort Worth IT ExpertsSeems like everyone - and their grandmas, grandpas, uncles, aunts, and cousins - at some point, have helped propagate (usually unknowingly) the scourge of the internet - hoaxes and urban legends. Here's how the United States Computer Emergency Readiness Team (US-CERT) says you can easily identify what's real and what's not. Security Tip (ST04-009) - Identifying Hoaxes and Urban Legends Feel free to share with the relatives!  And visit our blog for more great tips and security-related info.