Contributed by Robert Curtis
How many employees do you know that say to themselves, “I am going to go into work today and make a mess of things.” Hopefully, none! Most everybody has good intentions to do the best job possible based upon what they’ve been empowered with and trained to do.
As an organization grows, more of the work occurs outside of leaders’ direct line-of-sight. The number and complexity of decisions increase, as do the challenges of communicating and coordinating among the parts of the part of the organization. Leaders use repeatable, documented processes to guide the organization beyond their direct line-of-sight, and to allow their influence to persist over time. A repeatable process can be defined as a set of actions that are documented and can be easily duplicated.
Recently on our blog, we offered up some additional ideas to help you develop and implement processes that will help your organization grow successfully!