In August News:

 
On The Calendar & What's New With Us What's happening in August with The Fulcrum Group To help "celebrate" Back To School this month, we've come across this great Essential School Tools Guide from Common Sense Media - in it, look for tech tools and trends in school which support your young learners. We'll have some webinars and other vendor collaborations coming up for you in September so be sure to follow us on social media and you'll be alerted to dates & times as soon as we get them! Quick links to our social media pages are accessible right from our website and in every monthly newsletter email you receive from us! If you're new to our newsletter and you'd like to subscribe, let us know.  
The Fulcrum Group's Tyson Rasanen Reviews Win 10 Tyson Rasanen, Fulcrum Group's Renewals Specialist and team member you're highly likely to speak to on the phone when you call, has some words of wisdom and general commentary for you, after his recent upgrade to Windows 10. Regarding who is eligible for the free upgrade and who isn't, Tyson observes, "if you have Windows Enterprise you won’t (and can’t) be upgraded for free but if you use Windows Pro you CAN upgrade for free...and.you may be surprised at how straightforward the update seems." Tyson says, "the biggest plus to my update was that it was shockingly smooth!  I didn't experience a single problem with my existing apps migrating over - even updating the video drivers. The upgrader will tell you ahead of time if you have any apps that aren't compatible, so the most laborious effort I had to make was pressing the go button for rebooting, twice." He goes on, "Don't be surprised if you need to re-boot more than once due to driver "weirdness" in the upgrade, but overall, you can probably expect a smooth process." Here's the Top 5 Cool Things Tyson wants to share with you about Windows 10: 1.  Cortana - Microsoft's voice control virtual assistant.  Tyson observes, "She's similar to Google Now in its infancy...What she does, she does well."  The default search engine she redirects to is currently Bing but you can redirect links for Chrome and Firefox if those are your preference. For Chrome, you redirect with The  Chrometana App and Firefox you redirect by changing This Setting to checked. 2.  Edge - Microsoft overhauled their default browser, Internet Explorer, into a better, faster, more secure Internet browsing experience. Edge also allows for cool fun like doodling on a web page. 3.  New UI - A mix between Windows 7 and Windows 8, the new User Interface looks nice and has a fully functional Start menu with added Tiles feature from Windows 8. 4.  Multiple Desktops - Very "Linux-esque," Win 10's multiple desktops feature allows you to organize your workspace for distraction-free work.  Find examples here. 5.  Action Center - Microsoft gives us one central location for all changes made to your device in a given time period. This comes in especially handy in a business environment when you check the action center after you've stepped out and may see at a glance that you've received an incoming email, chat request or calendar appointment, or in the case you use apps which 'announce' things. "Its obvious that Microsoft is taking a lot of inspiration from Linux, lately. I think we're in for a lot of new cool stuff in the future," says Tyson. Some bandwidth and potential privacy issues (on components that can be adjusted per your preference) have been brought to light since Windows 10's release - along with a few other potential security "gotchas", noted below. As always, before upgrading your systems to Windows 10, feel free to run it by us here at The Fulcrum Group.  We are your trusted IT advisors, here in Dallas/Fort Worth.  Shoot us a quick email or talk to us personally at 817.337.0300 . Be sure to follow The Fulcrum Group on social media for relevant discussion on those - and all - hot tech topics.  
 
Switchvox 6.0

This month, Digium rolls out its newest Switchvox Cloud product and we're excited to share some great features of the newest version of Switchvox 6.0 with you right now!

  • Built on Asterisk 13, this new version of Switchvox Cloud brings customers an even more powerful and more stable UC solution with more efficient call handling and improved feature functionality. 
  • Switchvox Cloud 6.0 delivers several new features including contact tagging and a completely redesigned Switchboard that brings a material design UI to the already award-winning, web-based call control application.
  • The 6.0 Switchboard introduces notifications, Contacts and Tags widgets, layouts, a dialer, and much more. You can also get a first look at the new beta versions of the Salesforce.com plugin and Switchvox Softphone for Android. 

Not sure if on-premise or a hosted Unified Communications solution is best for you - go here for Digium's guide which can help you choose the best option.

For a demo which highlights some of the great features Digium Switchvox can bring to your business, go here.  If you have any questions on how Switchvox might work for you, feel free to reach out to us today!


SPOTlight On: Tony WoodThe Fulcrum Group - Dallas Fort Worth IT Experts The Fulcrum Group's newest Level 1 Engineer, Tony Wood, wants to share 3 Fun Facts about himself with you this month: 1. "Being a retired Paramedic (37 years in EMS) I’m proud to say that many of my children have chosen to follow in my footsteps, my oldest daughter just graduated from Medical Assistant school back in April and my youngest daughter just graduated from Emergency Medical Technician (EMT) school this month and will hopefully join my oldest son who is an EMT at MedStar EMS.  My next to oldest son is planning to take the EMT course next year, his senior year at school and my youngest son is very much into computers and wants to be a game designer." 2. "I recently discovered that in my ancestry I found out that I’m related to Matthew Campbell, of Scotland, who participated in the rebellion against the Crown in the mid-late 1600’s with the Earl of Argyle, what imprisoned on the Isle of Man, bribed a guard and escaped to Ireland where he assumed the name of Rhea, which is believed to be Irish for rebel.  Matthew’s grandson the Reverend Joseph Rhea immigrated to America in 1775 and became the second Chaplain to the Continental Army." 3. "I am methodical and have a strong work ethic, and strive to always be honest and of upright character." Always great when folks come to us with such interesting backgrounds!  Please join us in welcoming Tony to The Fulcrum Group team.  
 
Tech TipTech Tips from The Fulcrum Group, Dallas Fort Worth IT Managed Services Providers: Email Security Awareness Quiz Did you know that by hovering your mouse over a hyperlink (without actually clicking it) within an email you can find out where that link is really pointing you?  Just look to the lower-left of your screen, toward the bottom of your browser window. Take McAfee's Email Phishing Awareness quiz to refresh your email security awareness and find out how good your scam-catching skills are...you might be surprised!    
 
Did You Know...Digium Switchvox Softphone for iPhone The Fulcrum Group Dallas Fort Worth IT ExpertsDid you know that Digium Switchvox offers Softphone for Iphone?  With this, you can:
  • Make and receive calls including extension dialing directly from your iPhone
  • Advanced call control includes transfer, 3-way conference and record
  • Control your status and see real-time status of your contacts
  • Incredibly simple configuration
  • Connectivity on any WiFi, 4G, or LTE network
Contact your Fulcrum Group Account Manager today to find out more!