Page last updated – 5/28/2020

This page was created to keep all clients up to date on support and availability provided by The Fulcrum Group during the Coronavirus impact.

Letter from The Fulcrum Group President

Our President, Steve Meek, has drafted a letter we distributed to all clients on 3/17/2020.

Dear Client, As a fellow business owner, President of the Fulcrum Group and long-time Cybersecurity expert, I have been intently reading everything I can about the COVID-19/Coronavirus pandemic. We believe it is important for us to protect the people who make our companies work and ensure their safety and well-being. It is trying times for all of us and I simply want to reassert that we are here to help.

Click here to read the letter in its entirety.


FREE Remote Working Readiness Assessment

Are your employees and your IT environment ready for an increase in remote working? If you normally only have a few remote workers, and now plan to increase that number substantially, you could end up with a variety of performance and cybersecurity issues that could cause your business dearly. Click HERE for our FREE Remote Working Readiness Assessment.


Blog Updates

We will also be providing regular updates to our blog, in an “Extraordinary Times” blog series, in order to share further information and help with mitigating remote working scenarios many of our clients will be experiencing.

Blog #1 – Pandemics Aren’t Your Usual Business Disruption

Blog #2 – Cybersecurity Tips for Working From Home

Blog #3 – Top Threats for Working From Home

Blog #4 – How to Communicate With Employees During Trying Times

Blog #5 – Getting Started With Microsoft Teams

Blog #6 – Working at Home with Switchvox VOIP

Blog #7 – Top Habits of Highly Productive Remote Workers

Blog #8 – Top Tips to Keep Your Audience Engaged During Online Meetings

Blog #9 – Work From Home Cybersecurity Guidelines

Blog #10 – 5 Things Learned From Work At Home

Blog #11 – Tips for Managing Your New Remote Workforce

Blog #12 – Tightening Up Your Zoom Security

Blog #13 – Creating Ground Rules for Your Remote Team

Blog #14 – Relief Roundup for Small Businesses

Blog #15 – Avoiding Burnout When Working From Home

Blog #16 – Measuring Customer Satisfaction Part 1 – How does the voice of the customer drive your service decisions?

Blog #17 – Measuring Customer Satisfaction Part 2 – How does your company recognize and reward great service?

Blog #18 – Measuring Customer Satisfaction Part 3 – Do your service measures and metrics improves customer experience?

Blog #19 – Effective Time Management While Working Remotely

Blog #20 – Tips for Thoughtful Leadership When Managing a Distributed Team

Blog #20b – Moments That Matter at Work

Blog #21 – Microsoft Teams Training Resources for Your New Remote Workforce

Blog #22 – How to be a Strong Remote Leader During Lockdown

Blog #23 – Professional Development & Training Resources While Working From Home

Blog #24 – How To Reduce Stress & Burnout By Relieving Employee Zoom Fatigue

Blog #25 – 4 Ways To Refresh Your Routine When Working From Home

Blog #26 – Interested in Increasing Your Microsoft Teams Usage?

Blog #27 – How to Host Remote Meetings Without Chaos

Blog #28 – A Mindful Approach to Setting Boundaries

Blog #29 – 9 Secrets to Staying Visible While Working Remotely

Blog #30 – 5 Steps That’ll Allow You to Continue to Work from Home After the Covid-19 Peak

Blog #31 – 11 Reasons Why Working at the Office Sounds Better Than Working From Home

Blog #32 – Main Street Lending Program Update

Blog #33 – Back To Work Safely Guidelines


Fulcrum Group Support Status

Currently, we are operating as normal. Service Desk is Monday through Friday, 6 a.m. to 6 p.m.  On-Site support and project implementation is still business as usual as well. Check here for updates.