Page last updated – 9/29/2020
This page was created to keep all clients up to date on support and availability provided by The Fulcrum Group during the Coronavirus impact.
Letter from The Fulcrum Group President
Our President, Steve Meek, has drafted a letter we distributed to all clients on 3/17/2020.
Dear Client, As a fellow business owner, President of the Fulcrum Group and long-time Cybersecurity expert, I have been intently reading everything I can about the COVID-19/Coronavirus pandemic. We believe it is important for us to protect the people who make our companies work and ensure their safety and well-being. It is trying times for all of us and I simply want to reassert that we are here to help.
FREE Remote Working Readiness Assessment
Are your employees and your IT environment ready for an increase in remote working? If you normally only have a few remote workers, and now plan to increase that number substantially, you could end up with a variety of performance and cybersecurity issues that could cause your business dearly. Click HERE for our FREE Remote Working Readiness Assessment.
We will also be providing regular updates to our blog, in an “Extraordinary Times” blog series, in order to share further information and help with mitigating remote working scenarios many of our clients will be experiencing.
Blog #1 – Pandemics Aren’t Your Usual Business Disruption
Blog #2 – Cybersecurity Tips for Working From Home
Blog #3 – Top Threats for Working From Home
Blog #4 – How to Communicate With Employees During Trying Times
Blog #5 – Getting Started With Microsoft Teams
Blog #6 – Working at Home with Switchvox VOIP
Blog #7 – Top Habits of Highly Productive Remote Workers
Blog #8 – Top Tips to Keep Your Audience Engaged During Online Meetings
Blog #9 – Work From Home Cybersecurity Guidelines
Blog #10 – 5 Things Learned From Work At Home
Blog #11 – Tips for Managing Your New Remote Workforce
Blog #12 – Tightening Up Your Zoom Security
Blog #13 – Creating Ground Rules for Your Remote Team
Blog #14 – Relief Roundup for Small Businesses
Blog #15 – Avoiding Burnout When Working From Home
Blog #16 – Measuring Customer Satisfaction Part 1 – How does the voice of the customer drive your service decisions?
Blog #17 – Measuring Customer Satisfaction Part 2 – How does your company recognize and reward great service?
Blog #18 – Measuring Customer Satisfaction Part 3 – Do your service measures and metrics improves customer experience?
Blog #19 – Effective Time Management While Working Remotely
Blog #20 – Tips for Thoughtful Leadership When Managing a Distributed Team
Blog #20b – Moments That Matter at Work
Blog #21 – Microsoft Teams Training Resources for Your New Remote Workforce
Blog #22 – How to be a Strong Remote Leader During Lockdown
Blog #23 – Professional Development & Training Resources While Working From Home
Blog #24 – How To Reduce Stress & Burnout By Relieving Employee Zoom Fatigue
Blog #25 – 4 Ways To Refresh Your Routine When Working From Home
Blog #27 – How to Host Remote Meetings Without Chaos
Blog #28 – A Mindful Approach to Setting Boundaries
Blog #29 – 9 Secrets to Staying Visible While Working Remotely
Blog #30 – 5 Steps That’ll Allow You to Continue to Work from Home After the Covid-19 Peak
Blog #31 – 11 Reasons Why Working at the Office Sounds Better Than Working From Home
Blog #32 – Main Street Lending Program Update
Blog #33 – Back To Work Safely Guidelines
Blog #34 – 5 Ways To Strengthen Your Culture During Covid-19
Blog #35 – In A Downturn, How To Stand Out
Blog #36 – The Human Side of Returning to the Workplace – 3 Considerations for CEOs
Blog #37 – The Key To Inclusive Leadership
Blog #39 – 3 Signs Your Employees Are Starting To Crack Under Stress From Working At Home
Blog #40 – Difficult Times for New Managers – 5 Strategies to Thrive
Blog #41 – Help Your Employees Manage Re-entry Anxiety
Blog #42 – 10 Steps to Cybersecurity During a Pandemic
Blog #43 – 5 Ways You Can Contribute To Your Company’s Virtual Work Culture
Blog #44 – Are Your Employees At home Actually Working? 5 Behaviors That Indicate Productivity To Managers
Blog #45 – Is Your Home Office Stopping You From Doing Your Best Work?
Blog #46 – Remote Working Tools For Your Phone System
Blog #47 – How Supervisors Can Recognize & Support Their Remote Employees
Blog #48 – Is Outsourcing Your IT A Good Move During A Pandemic?
Blog #49 – Avoid Embarrassment & Master Video Meetings
Blog #50 – Sick of Zoom Happy Hour? Try These Virtual Team Building Activities Instead…
Blog #51 – Its OK To Lie…On Security Questions
Blog #52 – Using “Together Mode” in Microsoft Teams
Blog #53 – City of Fort Worth Prepares Round 2 of CARES Act Funding for SMBs
Blog #54 – 5 Ways a Crisis Can Help to Cultivate a Growth Mindset
Blog #55 – What You Should Do If Your IT Doesn’t Work
Blog #56 – How to Spot a BEC (Business Email Compromise) Scam
Blog #57 – Pandemic-Related Trends Small Businesses & Startups Can Leverage
Blog #58 – 4 Not-So-Secret Secrets of Leadership
Blog #59 – Tyler Technology Suffers Attack – Actions You Can Take To Protect Your City/Town
Fulcrum Group Support Status
Currently, we are operating as normal. Service Desk is Monday through Friday, 6 a.m. to 6 p.m. On-Site support and project implementation is still business as usual as well. Check here for updates.