Update: It has been confirmed that the cyber attacker installed ransomware that locked access to some of the company's internal documents. Also, customers of Tyler Technologies are finding suspicious logins and previously unseen remote access tools (RATs) on their networks and servers.
Tyler Technologies Suffers Attack – Actions You Can Take To Protect Your City/Town
The convenience of dual monitors

Some things come in pairs, including glasses, shoes, and, for busy office workers, computer monitors. Using two monitors at once may seem unconventional for some, but doing so has a lot of advantages. If you’re hesitant about your employees using two monitors simultaneously, perhaps these benefits will change your mind.
Tips and tricks to maximize Microsoft Word’s full potential

Microsoft Word remains one of the world’s most popular and user-friendly productivity apps, widely used by businesses and individuals alike. But while millions of people use Word every day, many don’t know how to maximize its full potential. Take a look at some tips and tricks you can use to get the most out of Word.
4 Not-So-Secret Secrets of Leadership
Thoughtful, engaged leadership is pretty simple. It requires a balance of observation, reflection, analysis, and vulnerability in an ongoing process of intentional growth. Here are 4 relatable, easy-to-follow tips for problem-solving:
Observe
If we are truly observant, we know how to shape ourselves and our world to elicit happiness and various forms of success for others.
Pandemic-Related Trends Small Businesses & Startups Can Leverage
Dramatic shifts in consumer behavior have occurred, due to the pandemic, and are rapidly driving new trends across multiple industries. Not to make our current situation sound like a positive, but this shift has triggered an opportunity for people who want to start companies or small businesses that can pivot to provide new products and services based on these accelerated trends.
How to Spot a BEC (Business Email Compromise) Scam
Business Email Compromise Scams are hitting small businesses more than ever. You may have direct experience with this type of cybersecurity attack, but if you're fortunate enough to not have yet, here's a few red flags to look for in the email:
A sense of urgency
Is there a "high priority" level selected to accompany the email, or is a sense of urgency expressed within the text of the email itself?
A "spoofed" name in the "from" box
Check out the full email address associated with the name used in the "from" field - the sender's email address should be consistent with the domain of the actual sender.
Easy tips to keep your cloud costs down

Moving to the cloud can save your business a lot of money, which explains why the technology is so widespread. But what many business owners fail to realize is that some cloud services come with hidden costs. And while these costs may seem insignificant at first, they can add up to a staggering amount if left unchecked.
Here’s how marketing automation increases leads

Marketing automation has become an essential part of every business’s marketing strategy.
Thanks to innovations in IT, business marketing tools have become more affordable for small retailers, online sellers, and other mom-and-pop operations. Don’t pass up the opportunity to maximize all the marketing automation tools available that can increase your leads and give you these benefits.
What You Should Do If Your IT Doesn’t Work
As a small business owner, you have a lot on your
plate. You have to create and set the company culture, lead the
organization, make sure accounting is accurate, make sure HR is humming along
and employees are happy, ensure your operations are running smoothly, ensure
customer service is leading to satisfied customers, manage sales and marketing
efforts that deliver the revenue to
meet goals, and make sure IT systems are aligned to business goals and reduce
business risk.
5 Ways a Crisis Can Help to Cultivate a Growth Mindset
Every business goes through their crisis moments. Here's a summary of 5 suggestions that help managers during our current Covid crisis, looking to leverage the transition to remote work and nurture a growth mindset in themselves and their teams.
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