At The Fulcrum Group, we are constantly seeking ways to make the goals that support our mission – to become your trusted technology advisors – become a reality. In order to become someone you really feel comfortable picking up the phone to talk to about a new technology or just for some quick advice, we want to make ourselves as readily available to you as we can and our new website makes that happen! Here’s a quick bullet list, highlighting some of our new features and how they can help you:
- Sales Chat–
When you log onto fulcrum.pro , you may have noticed one of our Sales team is there right away , to greet you. If you need help with a product, service, or just some quick advice, you’ll be speaking with someone who knows – or is happy to find out and get back to you immediately.
- Request a Call– If you’d prefer to get right to the source, you can drop in your name and phone number and we’ll call you right away.
- Remote Support- If you’re a Fulcrum Group client and you need remote tech support, call our help desk at 817.898.1277 to get your invitation code. To start the remote support process, click the “Get remote tech support” link and enter your code in the SPOT Connect remote support tool to begin your session.
Other points of interest on our site and new features include:
- Quick links to follow us on our social media channels at the top and bottom of every page
- https://www.fulcrum.pro/fulcrum-forms/ Downloadable forms for doing business with The Fulcrum Group, like our Client Info sheet and Credit Card Authorization form (for monthly SPOT Managed Services payments).
- https://www.fulcrum.pro/resources/brochures/ Downloadable brochures which provide more detail on the services we offer.
- White Paper archive – https://www.fulcrum.pro/resources/white-papers/ Lots of great information from a more technical angle, here.
- And, of course, lots of important info, security updates and more are regularly posted on our blog https://www.fulcrum.pro/blog/ – most recent entries are right at your fingertips, at the bottom of our main page.
If you'd like to find out how to become more easily accessible to your own customers, then check out our SPOT Managed Website service. Our professionals can design/redesign, optimize and manage your website, plus set up, customize and even manage your social media and online marketing! Don't put it off - contact us today if your website and online marketing are due for a little ‘refresh’.