Career opportunities available at the Fulcrum Group are listed below.

A couple of “insider” scenes from The Fulcrum Group…this is how we roll…

Pre-Employment Evaluation

All Fulcrum Group employees undergo a comprehensive pre-employment evaluation process. Fulcrum candidates are first evaluated using TTI Success Insights D.I.S.C. profiling reports to evaluate behavioral tendencies. DISC is the four quadrant behavioral model to examine the behavior of individuals in their environment or within a specific situation. These 20 plus page reports compare potential personnel to current team members for fit and consistency in performance. The key areas are.

  • Dominance – relating to control, power and assertiveness
  • Influence – relating to social situations and communication
  • Steadiness– relating to patience, persistence, and thoughtfulness
  • Conscientiousness– relating to structure and organization

As a condition of employment, Fulcrum candidates are required to pass pre-employment substance abuse testing and a background screening. The background check includes a review of credit for employment purposes, county and federal criminal record search, driving record, education and employment verification and others.

Fulcrum Group Core Values are an essential practice in our company culture.  If you’d to learn more about them, they are explained more fully here.

Current Opportunities

Inside Renewals Specialist

The Fulcrum Group provides IT Support services, IT projects/solutions, and VOIP communications solutions.  Our primary IT Support solution is SPOT Managed IT Services, which provides IT Outsourcing services to small and medium businesses and organizations.  SPOT Managed IT Services improve IT performance and provide a “no worry” computing experience. While many technology issues can be handled remotely, we complement our remote support tools with the personal touch of regular onsite visits, to better stay in sync with our clients and better uncover ways to improve the business.

The Fulcrum Group has experienced engineers locally to resolve your biggest issues and help your management team construct the best ways of using technology in your organization. Beyond fixing computing issues, we align your business needs with your technology requirements. Our SPOT program provides a Single Point of Technology, and even includes vendor management, to make sure all your vendors and technologies play nice with each other.

The Fulcrum Group, is currently seeking an Inside Renewals Specialist that will perform three primary areas of responsibility:

  • Develop and generate renewal quotes and proposals for our existing client base
  • Performing purchasing, activation, tracking system entry of approved quotes/proposals
  • Auditing existing clients’ infrastructures, looking for uncovered systems and upgrade opportunities

Other key objectives include the following:

  • Owning the renewals process from start to finish
  • Achieving personal sales targets
  • Supporting Outside Sales by generating renewals quotes and proposals
  • Maintaining documentation on the processes for the renewal/activation process for each individual vendor
  • Driving the entire sales process for renewals opportunities (creating and delivering quotes, following up until won or lost)
  • Understanding Fulcrum’s technology solutions, and helping to create value propositions that meet the client’s needs
  • Manage personal sales opportunity pipeline
  • Provide Outside Sales team with upcoming renewals summaries for QBRs and Weekly Inside Sales Renewals Huddle

Qualified individuals will possess the following attributes:

  • Attention to detail
  • Desire for continual education and knowledge
  • 2+ years’ experience in sales, preferably business-to-business
  • Some IT/Technical background (Cisco, HP, Microsoft, Dell, etc. sales certifications a plus)
  • Ability to communicate with clients and partners by phone and email
  • Experience in measuring and managing sales quota and activities
  • Background of inside sales best practices and a desire to create and implement new practices to generate new revenue
  • Experience selling in the IT Services sales arena is a plus
  • Demonstrated record of quota attainment
  • Basic accounting knowledge (especially around purchasing)
  • Basic knowledge of QuickBooks accounting software
  • Bachelor’s degree desired, but not required

If you believe you are a match, please submit your resume via email at careers@fulcrumgroup.net.

 

Help Desk

Please check back, more information coming soon.

 

Virtual CIO

FILLED POSITION

We need a driven Sales Leader to Interface Directly with our Clients at Senior Levels For Our Fast Growing IT Services Company

We are growing to the next level and need an experienced sales executive who can build and manage client relationships, resulting in growth and client satisfaction. Are you the “Single Point of Contact” our Clients will be proud to see and hear from?

As a key contributor you will provide executive-level leadership to our IT Outsourcing Clients to develop and employ high-level, innovative technological solutions to address their company goals and objectives. You will also act as the client’s advocate within Fulcrum Group to ensure consistent delivery of services, minimizing downtime and achieving the client’s goals. You will be the primary point of contact between our team members, any vendors and the Client and drive the Quarterly Business Review process and all deliverables.

As a team, our Core Values listed below drive our decisions and behavior as we serve clients and work together. These values are:

  • Take personal ownership of self
  • Inspire client confidence
  • Plan, do, review
  • Look to future
  • Actively listen and communicates
  • Work as a team

As an ideal candidate you should possess at least a Bachelor’s degree in Business, Marketing, Management, Computer Science, Information Technology, Business Technology, related field of study, or equivalent work experience. As a strong candidate, your background and past experience will include:

  • Business Acumen: Understands the value of Company offerings; Comprehends business implications of decisions; Prioritizes work based on profitability; Acts following a cost-benefit analyses; Understands competition thoroughly; Identifies key trends in Company markets; Focuses work to achieve strategic goals.
  • Communications: Expresses thoughts clearly in written form; Articulates verbal thoughts understandably; Demonstrates active listening skills; Comprehends information heard; Uses appropriate communication methods; Keeps others informed.
  • Managing Multiple Priorities: Manages multiple commitments and/or projects; Plans and utilizes time efficiently; Responds to changing customer needs; Resolves conflicts to deliver on schedule; Completes work in order of customer priorities.
  • Negotiation Skills: Clarifies interests and positions of all parties; Adjusts tactics to achieve desired results; Manages conflict, manipulation, and strong emotions; Develops alternative options for mutual gain; Builds consensus through give and take; Maintain knowledge of solution pricing policies and sales initiatives.
  • Project Management: Writes thorough project plans; Assigns project roles; Supervises project team activities; Monitors project progress; Evaluates utilization of resources; Overcomes delays and avoids unnecessary risk; Communicates changes and progress; Completes projects on time and budget.
  • Trends and Directions: Assesses internal/external impact of major trends, Identifies and understands new technologies, Assesses risks and benefits of new technologies, Discusses new technologies with actual users.

As a part of the essential skills required, you will be responsible for managing the Fulcrum Group relationship with some of our most important clients. We help our clients manage their technology by understanding their business and workflows, aligning their technology with their business needs, managing their vendor relationships and driving transformational technology where needed to innovate. Excellent sales and written/oral communication skills are a must.

All work is managed in our ticket tracking system so administrative and detail skills are also needed. There is very little travel (other than local to DFW) so reliable transportation is needed. This is NOT an entry level position.

If you believe you are a match, please submit your resume via email at careers@fulcrumgroup.net.